Shipping & Fulfillment

Last updated: January 15, 2026

Here's how Reserved LA (operated by ZA Distribution LLC) gets your order packed and on its way after you check out at reservedla.com.

1. Getting Your Order Ready

We aim to pack and dispatch every order within 1–2 business days (Monday to Friday, excluding US holidays). Anything ordered after 12:00 PM PT or over the weekend starts processing the next business day. A confirmation email lands in your inbox the moment you check out.

2. What Shipping Costs

• US standard shipping is a flat $6.95.
• Spend over $150 and standard US shipping is on us.
• Any sales tax that applies is worked out and shown before you pay.

3. Delivery Times

Once it's dispatched, standard US delivery generally takes 3–7 business days. Those windows come from the carriers and aren't guaranteed — weather, holidays, and carrier backlogs can all nudge them.

4. Where We Deliver

Right now we ship across the United States, including APO/FPO military addresses wherever carriers allow. International shipping is on the way — join our newsletter and we'll let you know the moment it opens up in your region.

5. Tracking Your Parcel

As soon as your order ships, a tracking number heads to your email. If it hasn't shown up within 3 business days, peek in your spam folder or drop a line to support@reservedla.com.

6. Orders in Multiple Boxes

Now and then a larger order travels in more than one parcel so it reaches you sooner — there's never an extra charge when that happens.

7. Getting the Address Right

Please give your shipping address a second look at checkout — accuracy is on you. If a parcel bounces back to us because the address was wrong or undeliverable, we'll reach out to resend it, which may carry an additional shipping fee.

8. Missing or Damaged Parcels

If tracking says delivered but nothing arrived, or your parcel turns up damaged, tell us within 7 days and we'll make it right with a replacement or refund. Our Refund Policy has the full details.

9. Contact